Continue Discussion 11 replies
December 2022

Tank_1812 Patron

Unfamiliar with the company, where can one order from?

1 reply
December 2022 ▶ Tank_1812

Valentin_DrumsandCra

You can order online at www.drumsandcrates.com

1 reply
December 2022 ▶ Valentin_DrumsandCra

creading

I tried to use the contact form on your website but no matter how hard I tried I couldn’t get it to work so here’s my question:
The site says VAT is added to the printed pricing so is the VAT discounted to customers who don’t reside in countries that don’t have VAT (which is a normal situation for most European websites) If indeed there is no VAT charged to that type of customer, how does one figure out the pricing on your products?
Cheers,
C.

1 reply
December 2022 ▶ creading

Valentin_DrumsandCra

Hi C.
The prices can you see in Dums and Crates webshop include the VAT, if you are a customer from outside European Union, yu must subtract the 21% of the price listed.
An example: if the price listed is 9.95 € (10,53$) you must substact 2.09€ (2.21$) then your price is 7.86€ (8.32$)
If you need to contact with me do not hesitate to use Valentin@drumsandcrates.com
Regards
Valentín

1 reply
December 2022 ▶ Valentin_DrumsandCra

creading

Valentin,
Thanks for the prompt response. Now that I am aware that VAT is 21% I will be able to convert to non-EU prices. You may want to make note somewhere on your site that VAT = 21% I assume there are a bunch of potential customers like myself who are not aware of the EU tax rates.

Cheers,
C.

December 2022

Valentin_DrumsandCra

Hi c
Thanks for your suggestion. The information you are talking about is already posted on the front page of Drumsandcrates.com
Regards
Valentín

1 reply
December 2022

KoSprueone

I like those, - Civilian home receivers

December 2022 ▶ Valentin_DrumsandCra

creading

How did I miss that !? Guess I’ll have to read more closely before I post. Anyway, thanks for the quick responses.

Cheers,
C.

1 reply
December 2022 ▶ creading

Valentin_DrumsandCra

I apologize for my English as it is not very good. I meant that because of your suggestion, I added that information on the front page of the web.

1 reply
December 2022 ▶ Valentin_DrumsandCra

creading

Valentin,

No apologies necessary. I’m great at misunderstanding things, just ask my wife. Anyway, I’m happy my suggestion was utilized. I’m sure non-EU customers will have an easier time.
Wishing you great sales…
Cheers,
C.

January 2023

KoSprueone

Civilian home receivers