Have you had any luck getting replacement parts from Revell Germany? I am looking for a decal set from kit 07714. I seems from the comments that others have had problems.
Never had any luck trying to get a decal sheet from them, brought a Ferrari F1 team truck and the decals were missing contacted them and they just kept replying that due to the US - Germany business change they would get back to me. After several attempts over the course of a year and still getting the same answer I’m reduced to having a kit with no decals.
I have in the past but that was at least three years ago. Qualified employees are getting a bit harder to find lately; even in Germany I suppose.
Can’t comment on the decals, but I emailed Revell UK about getting a complete clear part sprue for my 1/35 TIE fighter, that was forwarded to Revell Germany and about 3 to 4 weeks later I had a clear sprue turn up in the post with no charge. And reason for the time frame Revell were changing over computer servers…
I tried once, but got a reply that the kit in question was out of production, so no spare parts available.
Greg, try this form. It’s the spar parts side for North America. Hope it works well for you
Spare parts service – Revell GmbH
I live in Germany, so I never had problems to get spare parts from Abteilung X.
Good luck!
Torsten